Make sure that the code you're trying to redeem is supported by Xbox. Note Some codes can't be redeemed if your Microsoft account is suspended or has a balance due. Review the details provided in the section “Help with an unknown digital code error” for more info.
Why is Microsoft redeem not working?
Clear the cache and cookies of your browser. If you are using the Microsoft Edge browser, go to Settings > Privacy > Clear browsing data and select Ctrl+Shift+Del.
How do I activate my Microsoft gift card?
How to redeem a gift card or download code in Windows
- Open the Microsoft Store app below. Microsoft Store.
- Select your personal icon at the top of the app and then select Redeem code or gift cards.
- Enter the 25-character code, and then select Redeem. Don't worry about hyphens, the system takes care of those for you.
Why can't I pay with my gift card on Xbox?
It means that the Microsoft money currency that you have does not match the Microsoft Store region where you're trying to purchase the item. In purchasing the account region, physical location, billing address, payment method, and Microsoft store region need to all match.
Do Microsoft gift cards expire?
With a Microsoft or Xbox gift card, you let the lucky recipient choose the gift they want. There are no fees or expiration dates, and either card can be used to buy: Popular games, apps, and add-ons for Windows and Xbox.
How do you enter a gift card code on Xbox?
And this method Works no matter what Xbox you guys have so make sure you watch this video to the end if you want to find out how to redeem an Xbox gift card on your Xbox. Right. Now all right so to